Frequently Asked Questions

Location and Dates

What is TripSpark Ignite?

A gathering of industry peers, transportation operators, product specialists and software experts. Ignite will combine industry insight and specific product training sessions.

Accommodations and Area Information

What is the group rate for the hotel and how can clients’ book accommodations?

A special rate of $199.00 has been negotiated for TripSpark Ignite attendees. State and local taxes are additional. Reservations can be made using the group reservation portal when booking your accommodation. How can I book the conference hotel? Bookings can be made on the hotel site located here:

Agenda and Sessions

What types of tracks are being offered?

You will have access to learning tracks in Fixed Route, Paratransit, Non-Emergency Medical Transportation, K-12 transportation and Ridesharing. These are for users of: Streets, PASS, NOVUS, Rideshare (RidePro), VEO and MapNet.

Payment Questions

What are my payment options

Credit Card. Checks will be accepted if necessary.

Conference Speakers

How can attendees become a speaker at Ignite?

TripSpark has a call for abstracts for customers to share their stories. We ask that customers submit their abstracts now to be considered. Contact us at to share your proposed topic with us.


Whom should I contact if I have special dietary needs or allergies?

You can pass along any special requests to us here at