Terms and Conditions

Terms & Conditions

Are you looking forward to attending the TripSpark Ignite Conference as much as we are? As you know, it will be held October 14-17 in Hilton Head, South Carolina. Here are the complete details on the Event Registration, Attendance and Multimedia Policies.


Cancelations received by 5:00pm (Eastern Time) prior to October 1st, 2018, will be refunded, less a $25.00 (USD) processing fee. There will be no refunds for cancelations received after 5:00pm (Eastern Standard Time) on October 1st, 2018. To cancel your registration, you will need your confirmation number. Any issues with canceling a registration can be directed to ignite@tripspark.com.


If you know you cannot attend the Event, you can transfer your Event pass to someone else for free up until October 1st, 2018 at 5:00pm (Eastern Time). To transfer your pass, send an email to ignite@tripspark.com by October 1st, 2018. No substitutions will be allowed after 5:00pm (Eastern Standard Time) on October 1st, 2018, and you will not be able to cancel and receive a refund after that time.

Photography, Audio, and Video Recording

The Event is held in a public space. We don’t prohibit participants, sponsors, news organizations and other companies from photographing, capturing video or audiotaping Event activities. We reserve the right to use all images, videos and audio files taken at the Event that include participants, including yourself. By attending the Event, you consent to having your image, voice, likeness and/or presentation recorded. We reserve the right to use such images, recordings and videos without notice or compensation. Such recordings might include content or material that is protected by copyrights, trademarks, or other rights in which TripSpark owns or licenses. Participants are not allowed to copy, reproduce, publish, or distribute any photographs, videos or audio files taken at the Event for commercial use without TripSpark’s express prior written permission.

Venue Policies

You acknowledge and understand that your attendance is also subject to the policies and procedures that are applicable at the Event Venue, The Westin Hilton Head.